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At Roscam Family Dental Practice, patient confidentiality is one of our core values and every member of the team at Roscam Family Dental Practice is firmly committed to respecting and safeguarding the privacy and confidentiality of all our patients and their data.
We have created this statement to provide you with clear and understandable information regarding our privacy practices when you are accessing or using our website so that you can make informed choices about the use of your personal data by Roscam Family Dental Practice.
Roscam Family Dental Practice reserves the right to update this statement from time to time by publishing a new version online.
This statement was last updated in June 2022.
Roscam Family Dental Practice collects personal data that you provide to us directly when you request information about our services; make an enquiry through our ‘Contact Us’ or ‘Schedule an Appointment’ forms. This may include:
Roscam Family Dental Practice also collects personal data automatically when you visit our website. This may include:
Roscam Family Dental Practice will use your personal data for the following different purposes:
At Roscam Family Dental Practice, we respect the trust that you place in us when you share your information with us. We do not ever sell patient information and will not distribute patient information to any third parties unless with the prior consent of our patients when providing information to external services. It is practice policy to send you a reminder of when your next ‘check-up’ is due. This reminder is sent to you by text message/ telephone/email. We seek your consent to use your personal data for this purpose and advise you of your right to refuse to have your data used for this purpose.
Access to your personal data is on a ‘need-to-know’ basis. This prohibits the release of your information to a spouse, partner or family member without your explicit consent.
Our website may on occasion contain links to other websites of interest. On leaving the roscamdental.ie domain, we have no control over the privacy or safety policies for any external websites. Therefore, we cannot be responsible for the protection and privacy of any information you may provide to these websites and these sites would not be covered by this privacy statement. Please exercise caution when providing information to third parties and if in doubt look at the privacy statement applicable to the website.
Roscam Family Dental Practice will retain personal data retrieved via the website for the period of time that is necessary to fulfil the original purposes for which it has been collected. Please keep in mind that in certain cases a longer retention period may be required or permitted by law or to allow Roscam Family Dental Practice to conduct audits, comply with our legal obligations, enforce our agreements or resolve any dispute.
To meet our legal and regulatory requirements, we retain all records while you are a patient at Roscam Family Dental Practice and for a period of time after that. We do not retain records for any longer than is necessary. We retain all adult records for 8 years after the last treatment. In the case of children and young adults, the records are kept until the patient’s 25th birthday; or their 26th birthday if the young person was 17 when they finished treatment. If a patient dies before their 18th birthday, records are kept for 8 years.
At Roscam Family Dental Practice, we pride ourselves on our strong commitment to patient confidentiality and privacy and ensuring that all collected information is stored safely and securely. This assurance is one of our core values and every member of the team at Roscam Family Dental Practice is dedicated to respecting and safeguarding the privacy and confidentiality of all our patients and their data to prevent unauthorised access, loss of destruction of your personal data.
The Data Controller for the Practice is Dr. Neysan Chah. Our practice is registered with the Data Protection Commissioner and has a number of electronic, physical and managerial policies and safeguards in place to ensure that all information collected and stored is secure. These may include:
Roscam Family Dental Practice does not knowingly collect or solicit personal data from anyone under the age of 16 via our website. If you are aged under 16, please speak to your parent/guardian to get their permission before you provide any personal information to Roscam Family Dental Practice because without this consent, you are not allowed to provide us with your personal data. If we learn that we have collected data from a person aged under 16, we reserve the right to delete such data with no prior notification or consent.
You have access to a copy of your personal data (upon written request to Roscam Family Dental Practice) and the right to have data rectified if incorrect as well as to have your data erased. You also have the right to opt out of marketing or reminder services that the practice may offer its patients from time to time (e.g. appointment reminder messages). If you contact us to ask about or make any changes to your personal information, we may ask you to identify yourself. This practice policy serves to help us protect your information.
Otherwise, and in accordance with our internal procedures, we will respond to the following requests as described below. All requests shall be addressed by contacting us in writing as described in the section below “How you can contact us”
Queries: Any queries about our adherence to the practices described in this Statement shall be addressed as described here.
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As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.
The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.
Essential: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket, and checkout securely.
Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit, etc. These data help us understand and analyze how well the website performs and where it needs improvement.
Marketing: Our website displays advertisements. These cookies are used to personalize the advertisements that we show to you so that they are meaningful to you. These cookies also help us keep track of the efficiency of these ad campaigns.
The information stored in these cookies may also be used by the third-party ad providers to show you ads on other websites on the browser as well.
Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing content of the website on social media platforms.
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In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more about how to manage and delete cookies, visit wikipedia.org, www.allaboutcookies.org.